A wealth of capabilities to make your business more productive

Hosted Voice includes a wealth of features and capabilities. They include:

  1. Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features
  2. Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company
  3. Outlook integration, click-to-dial, and voicemail-to-email integrates Hosted Voice into how you work every day
  4. Call Manager allows users to easily personalize the service to meet their individual needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
  5. Auto Attendant is highly flexible and works in tandem with music-on-hold to play music or messages
  6. Call logs provide a detailed record of your business’s usage; also deploy account codes to track at a greater depth
  7. Optional features include contact center capabilities, call recording, Voicemail Integration, Fax to Email, CRM Integration and audio conferencing bridge

Download Hosted Voice Sheet

Caller ID with Name
Speed Dial, Short Codes, Intercom Codes
Automatic Call Back, Automatic Recall
Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
Call Hold/Park/Pickup
Paging/Intercom Features
Shared Line Appearance
iAbility to monitor another phone, receive its calls, and transfer or send to voicemail
End User Web Portal
Business Call Manager (BCM)
iEnables customized call forwarding like simultaneous ring to a mobile device
Receptionist Features
iAbility to monitor an entire office, seeing who’s available, and easily transferring calls
Voicemail to Email
iSends an email to any address notifying you of a voicemail
Do Not Disturb
Contact Management
Click to Dial
Desk phone Customization
iA graphical user interface allowing you to configure phone buttons to your personal needs
Desktop Client
Mobile apps - iOS + Android
Video Chat
Call Jump

Business-Level Features Included:

  • Admin Portal
  • Multi Line Hunt Groups
  • Easy Attendant (Auto Attendant)
  • Music On Hold
  • Call Pickup Groups
  • Account Codes
  • Call Logs

A la carte Extras:

  • Premium Attendant
  • Attendant Console
  • Voicemail Transcription
  • CRM Integration
  • SMS Messaging
  • Audio Conferencing
  • Call Recording
  • Fax to Email
  • ACD (Call Center) - Agent Seat
  • ACD (Call Center) - Supervisor Seat